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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mary Smith

September 10, 2023

1  out of  5 rating by Mary Smith
"I have been with this company a year, and am entering into the new “6 months”. Every time my plan has renewed for my 3 autos, the price has went up. Every.single.time. I’ve never been informed of the increase, just happen to notice it when it’s time to pay. I started doing research and it looks as if this is the all around consensus with State Farm. I would like to think that people who continue to do business with them would receive better rates as opposed to continuing to raise them, but I digress. The people in the office are nice, however State Farm is clearly not the way to go if raising customers premiums every time they renew is the norm. Updating this review, I ended up staying with this company for awhile simply due to haste of switching. Every single renewal my rate when up with the only explanation being , higher ky taxes, inflation etc. I have now switched to progressive and am now only paying $139 a month for the same 3 vehicles , one with full coverage, as opposed to paying $226 a month with them. That literally speaks for itself. Also, one thing they don’t tell you is that if you use anything on your roadside assistance package, it’s counted as a claim. Avoid at all costs! This is repeated behavior I have read from State Farm in general!"

Dana Baker

August 25, 2023

5  out of  5 rating by Dana Baker
"Jennifer is patient, efficient and kind. She is always willing to do anything she can to help with our insurance needs. We have had a complicated claim and she is on top of everything!!"

Agnes Rankin

June 29, 2023

5  out of  5 rating by Agnes Rankin
"Stephanie Frederick is a pleasure to work with. I was able to save money compared to my previous insurer. I feel like I will be able to get help from Stephanie if any questions pop up later."

kylie abrams

May 15, 2023

5  out of  5 rating by kylie abrams
"Jennifer Hawkins StateFarm’s staff is just wonderful and so pleasant to talk to! I had the best customer service experience. Thank you!"

robert knight

April 18, 2023

5  out of  5 rating by robert knight
"Jennifer Hawkins State Farm is the best! They have seriously saved me hundreds of bucks. More specifically Taylor! She was the best to work with, helpful, kind, informative, and knowledgeable. 10/10"

Michelle Romanowski

March 14, 2023

5  out of  5 rating by Michelle Romanowski
"Jennifer was so patient and kind, really worked with me to find the best bundle for my Homeowner's insurance and Car. Call her - she is awesome!!"

Alyssa Burgan

February 24, 2023

5  out of  5 rating by Alyssa Burgan
"Always a text away everytime I need help, with quick responses. Thank you all for helping me with all of my insurance needs. I messaged James and he had a quote ready for me within 15 minutes. I greatly appreciate this company and all they have done for me."

Lynne Willis

February 24, 2023

5  out of  5 rating by Lynne Willis
"Excellent customer service!"

Brent Blauser

February 21, 2023

5  out of  5 rating by Brent Blauser
"The customer service and rates have been excellent for me at this branch of State Farm. I highly recommend them."

William Lucas

February 17, 2023

5  out of  5 rating by William Lucas
"Great very polite worked with to get everything done would recommend anyone to get insurance"

Martin Peña

February 15, 2023

5  out of  5 rating by Martin Peña
"Nick Coleman did the unthinkable and helped me get the best rate possible. He was very professional and kind, I will recommend these services to everyone!"

Frances Rapolla

February 10, 2023

5  out of  5 rating by Frances Rapolla
"Jennifer very friendly and she really help me with my quote adding my granddaughter on the car insurance. I highly recommend state Farm car insurance or any other insurance."

Penny Frederick

February 6, 2023

5  out of  5 rating by Penny Frederick
"Can not thank Stephanie enough for all she did to get me the best coverage for my home and auto insurance . She not only saved me money but went above and beyond to be sure the transition went smoothly . Would highly recommend this agency not only to help save you money but for the outstanding customer service ."

Janet McCoy

February 3, 2023

5  out of  5 rating by Janet McCoy
"Worked with Stephanie Frederick. She was very prompt and professional. She saved me money on all of my insurance needs. Highly recommend!"

Joni Fulkrod

February 3, 2023

5  out of  5 rating by Joni Fulkrod
"They go out there way to help you ..I never talk with such nice ppl ..they are alway out to help me any way ..I thank you for all good care thank again joni"

Katie Haggard

January 20, 2023

5  out of  5 rating by Katie Haggard
"I have been dealing with Nick Coleman. Nick was able to save me quite a bit of money on my car insurance as well as my homeowners insurance. He knows his stuff! So glad i made the switch!!!!"

Michael T. Wardle-Spider

January 17, 2023

5  out of  5 rating by Michael T. Wardle-Spider
"Stephanie was incredibly helpful, and patient with me. She also saved me almost $50 a month. I highly recommend her as an agent."

Susan Bayaua

January 13, 2023

5  out of  5 rating by Susan Bayaua
"Nick has been so accommodating and addressed our every need. Customer service is highly appreciated."
Profile photo of Tiffany Jones

Tiffany Jones

December 31, 2022

5  out of  5 rating by Tiffany Jones
"I love having Jennifer Hawkins State Farm as my agent. Her team takes great care of me with all my insurance needs. ❤️"

Wade VanMeter

December 31, 2022

5  out of  5 rating by Wade VanMeter
"Prompt and courteous service to get us set up with complete new insurance."

ethan mills

December 30, 2022

5  out of  5 rating by ethan mills
"I had a great experience with the staff as I transitioned all of my policies here. Everything was moved over quickly and effectively without any error. Additionally I was able to save a great deal of money by moving to State Farm."

Beverly Mills

December 30, 2022

5  out of  5 rating by Beverly Mills
"Very appreciative of this Agency and their staff. I feel very confidant of any selected policy with the assurance of always speaking with Agents to fully answer any and all questions. The continuity of staff is very important to me reflecting stability of an Agency. Extremely pleased to have found such a competent and caring Agency."

Laura Incorvia

December 17, 2022

5  out of  5 rating by Laura Incorvia
"I can't say enough about how State Farms agent Jennifer Hawkins has helped my family save on car insurance. She goes above and beyond for us! Lucky to have them as our insurance carriers."

Bryan Kidd

December 15, 2022

5  out of  5 rating by Bryan Kidd
"Called to get quotes for mine and my husband’s vehicles. James H. was great to work with, very helpful over the phone. Was able to give us great rates for both of our vehicles - very pleased with the coverage. Took the time to give us a quote for our home insurance as well. Although we ended up turning down the home insurance, I appreciated that James was not at all pushy about trying to sell me on the extra policy."

shaun pratley

December 6, 2022

5  out of  5 rating by shaun pratley
"Jennifer is amazing! Very professional and knowledgeable. If you need insurance definitely reach out to her!"